top of page

FREQUENTLY ASKED QUESTIONS

Q&A

At Buffalock and Key, I am committed to being your qualified expert for all your locksmith needs. Take a look at the list of frequently asked questions below for some useful answers. I'll be happy to answer any other questions you might have. You can call or feel out the contact form.

DO YOU OFFER VIRTUAL CONSULTATIONS?

I'll be happy to hear what your lock or key related issue is and offer solutions. Texting or sending an email with a picture of the key, lock or door you're having an issue with might be helpful sometimes in order to provide good advice or an accurate quote though most locksmith jobs can be quoted with just a few simple questions.

 

DO YOU CHARGE BY THE HOUR?

I charge fpr results rather then labor so for most service requests,  firm quotes are given over the phone before the work is echeduled. I base those quotes on a number of factors, time being one of them. Some other factors might include the tools necessary to complete the job, how specialized it is, cost of material, distance I would need to travel, time of day and extreme weather conditions. However, if a job takes me longer than I anticipated, it doesn't affect the price.WHICH

 

PAYMENT METHODS DO YOU ACCEPT?

With Buffalock and Key Locksmith Services being a one man operation, I can be very flexible with the payment methods I accept. I accept all major credit cards as well as the different money transfer apps. I do my best for the transaction to be as smooth as possible, from being clear about all aspects of the job on the initial call, to arriving on time and completing the work in a timely manner, to offering payment methods that are convenient. 

WHAT DOES AN AUTOMOTIVE LOCKSMITH DO?

From opening locked cars to diagnosing and repairing security related issues in vehicle immobilizer systems, replacing lost car keys and repairing ignition and dor locks, an automotive locksmiht's life can be quite interesting. Staying on top on the latest vehicle immobilizer technology is almost a full time job in and of itself! For more questions and answers related to the automotive aspects of the trade you can click here.

WHAT DOES A RESIDENTIAL LOCKSMITH DO?

The residential aspect of the locksmithing trade would inlcude rekeying or changing locks, duplicating house keys, installing new hardware and just generally maintaining the smooth operation of door hardware. Follow this link for some more residential related FAQ

WHAT DOES A COMMERCIAL LOCSKMITH DO?

The commercial aspect of the locksmith would include some of the residential aspects but businesses and commercial spaces require a lot of things residentail spaces don't. Obviosly there's a whole class of hardware such as exit devices (push bars), door closers, acces control (electric strikes, magnetic locks for example). Master key systems, restrcited and high security keyways. Follow this link for some more commercial locksmithing related FAQ.

WHAT DO YOU DO AS AN EMERGENCY LOCKSMITH?

Offering emergency locksmith services usually means I would be available 24/7 to help with any of the issues listed above. When possible, it would make more sense to wait until daytime or otherwise better coditions but sometimes we don;t have that choice and things done NOW. If you're locked out of your house, stranded somewhere because your car keys are lost, or need lock changed IMMEDIATELY, that is something I will be bale to help with. Follow this link for more Emergency Locksmith related questions and answers.

ARE YOU A MOBILE LOCKSMITH? HOW FAR DO YOU TRAVEL?

I used to have a brick and mortar locksmith shop which I sold a few years ago, opting for a simpler life. These days my shop is in my van. I am based in Buffalo, NY and regularly travel for service calls in the greater Buffalo area. From time to time I travel further. Furthest I travelled for locksmith related work was Binghamton. NY. I'm not sure how they even got my number but they couldn't find any other locksmith to make them a key for their car. Was over a 2 hour drive, luckily making the key didn't take as long and they were able to be on their way shortly after I arrived.

Duplicating a Key
bottom of page